CHALLENGE
Business context: Organisation struggled with inefficient idea management using outdated technology platform.
Problem statement: Existing PowerApps-based idea repository created knowledge silos and workflow inefficiencies.
Strategic importance: Effective innovation pipeline management critical for maintaining competitive advantage and resource optimisation.
MY ROLE
Position and responsibilities: Innovation Product Manager leading the platform transformation initiative.
Team structure: Led cross-functional team while coordinating with multiple business units.
APPROACH
Methodology: Applied process improvement principles with focus on workflow efficiency and team collaboration.
Key activities:
Analysed existing system pain-points and workflow bottlenecks
Defined comprehensive project taxonomy and categorisation system
Mapped process touchpoints across project lifecycle phases
Identified tool requirements per development phase
Designed migration strategy from PowerApps to MS Lists
Stakeholder management: Aligned stakeholders across multiple teams on new taxonomy and process workflow.
OUTCOME
Quantifiable results: Significantly reduced duplicate work and improved team and developer resource allocation.
Business impact: Enhanced cross-team collaboration and increased visibility into innovation pipeline.
Adoption/implementation: Successfully transitioned from legacy system to more adaptable and user-friendly platform.
LESSONS LEARNED
Personal growth: Developed expertise in organisational change management and process optimisation.
Key insights: Discovered that process standardisation and clear taxonomy are foundational to effective innovation management.
How this shaped future work: Created a blueprint for future platform migrations with focus on user adoption and workflow efficiency.